It’s a fact – the spa is a big industry and is still flourishing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, distinguishing some fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could throw the most expensive spa treatment, but when the client isn’t happy with her spa experience, it’s equal to nothing. “As a matter of fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to ensure they’re meeting consumers’ demands…” Spas should embrace better means then to hand the clients a more satisfying spa experience.
Spa Sampling Menus. This is a great way to let spa clients get a sort of “preview” of the several treatments thatthey are planning to try on.
Spa Partnerships. This permits spas to widen their reach by forming partnerships with local businesses that may also benefit from them. By doing so, spas are able to advance their business and increase the number of clients by taking the spa nearer to the clients. Different schemes can be conducted like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will continue to be influential in aiding spa-goers create decision from what to where of spa. Needless to say, spas should take advantage of social media to accumulate clients.
Beauty Rest. Not yet very popular, but an enticing alternative like this can surely grow the total of spa visits. This simply signifies having that spare time at the spa to get some forty winks while enjoying a restful massage. Or rather more attractive is to just reserve a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a lot of better things to be excited to for your 2010 spa excursion.
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